It is our company policy that all small development projects are handled as ‘fixed price’. This means that whatever price we provide to you in the quote is the amount that you will be invoiced when the project is completed – regardless of how much time the project actually ends up taking. This serves as price-protection to you. If our estimating is inaccurate or we encounter unforeseen difficulties during the project which cause the project to take more time than anticipated, we still only invoice you the originally quoted amount. For fixed price quotes, it is our company policy to give you a description of the deliverable along with a fixed (guaranteed) price.
For larger projects we have another project type called ‘time and materials’. This project/billing method results in your paying a fixed rate for every hour spent on the project. For these types of projects we give you a more detailed break down of how long we anticipate each aspect of the project will take. This method does not give you any price-protection. As the project proceeds we will inform you if our estimates will need to be adjusted either up or down so that you can plan for these cost changes accordingly – but at the end of the day, you will pay for every hour spent on the project regardless of our original ‘estimate’.