TechInformer

Internet Explorer 8.0 will be supported in 2009 release

louise@tscsoftware.com — Fri, 09 May 2008 18:34:00 GMT

Please advise your employees not to install IE 8.0 on their work or home computers if they use them to access TSC web programs like Absence Entry. The 2008 Web software release will not be certified on Internet Explorer 8.0. Version 8 has only been released in BETA, meaning there will be many changed as bugs and functionality flaws are addressed. In addition, Version 8 is significantly different from Version 7 so our software will require programming changes to work with it. We will certify our 2009 Web software release to run on IE 8.0.

Quotes for Development Work

louise@tscsoftware.com — Thu, 01 Nov 2007 15:15:56 GMT

It is our company policy that all small development projects are handled as ‘fixed price’. This means that whatever price we provide to you in the quote is the amount that you will be invoiced when the project is completed – regardless of how much time the project actually ends up taking. This serves as price-protection to you. If our estimating is inaccurate or we encounter unforeseen difficulties during the project which cause the project to take more time than anticipated, we still only invoice you the originally quoted amount. For fixed price quotes, it is our company policy to give you a description of the deliverable along with a fixed (guaranteed) price.

For larger projects we have another project type called ‘time and materials’. This project/billing method results in your paying a fixed rate for every hour spent on the project. For these types of projects we give you a more detailed break down of how long we anticipate each aspect of the project will take. This method does not give you any price-protection. As the project proceeds we will inform you if our estimates will need to be adjusted either up or down so that you can plan for these cost changes accordingly – but at the end of the day, you will pay for every hour spent on the project regardless of our original ‘estimate’.

SSL Certificate Renewal Service

louise@tscsoftware.com — Thu, 01 Nov 2007 15:15:19 GMT

TSC's SSL Certificate Service eliminates the complex and sometimes troublesome process of implementing SSL certificates on your TSC Application Web Server. For $800 TSC will purchase and install your certificate every 3 years prior to the expiration of the current certificate.

Please note that TSC does not monitor the certificate expiration dates for customers not subscribing to this service. If your certificate expires, your staff will be presented with a Windows Certificate Expired message but they can still click the acknowledgement and continue on to the TSC Web Portal login screen.

Hosting data on USA servers

louise@tscsoftware.com — Fri, 28 Sep 2007 15:25:04 GMT

Customers interested in our eSchoolMall hosted solution expressed concerned about having the data stored on USA server. We had our lawyer review the Canadian privacy laws re the data that eSchoolMall would store. His finding was that personal contact information (ex: home address) is covered by privacy laws and thus must reside on a Canadian server. District contact information is published, and usually available via the web so this information is not covered by privacy laws. In adddion, District transactional data is not covered by privacy laws and thus both can reside on a USA server. ESchoolMall stores only district transactional and district contact information so customers will violate no privacy laws if they choose to implement this solution.
We still ask our 3^rd party providers to respect and treat all data as private so our lawyer developed a letter of intent which we have the customer and eSchoolMall sign.

TSC Obtains Microsoft ISV Competency

louise@tscsoftware.com — Fri, 28 Sep 2007 15:08:37 GMT

TSC Software has qualified to be a Microsoft Partner with a ISV Competency by certifying our Finance Report Writer software runs on Windows Server 2003 and SQL Server 2005. The certification was done by VeriTest and meets the criteria for the Microsoft “Platform Hosted Test Software as a Solution”.

This certification gives us access to the tools and resources we need to continue to provide exciting new solutions for your district. It also provides our development team opportunities to participate in the Microsoft communities and incorporate their innovative ideas into our suite of solutions.